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MOMENT GROUP

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How MOMENT Helps You Manage Your Rental Properties
Home is where happiness grows

How Moment helps you to find a dream home.

Building trust with landlords and property managers is the foundation of a successful renting experience. Trust influences every aspect of the renting process and is crucial for securing your desired rental property. At Moment Group, we believe that by nurturing trust, you can ensure a smooth and positive renting journey.

How MOMENT Helps You Manage Your Rental Properties

How Moment helps you to find a dream home.

Building trust with landlords and property managers is the foundation of a successful renting experience. Trust influences every aspect of the renting process and is crucial for securing your desired rental property. At Moment Group, we believe that by nurturing trust, you can ensure a smooth and positive renting journey.

9 top tips to successfully rent a sweet home

MOMENT GROUP

Step 1: Prepare Trustworthy Documentation Early

Accurately and promptly gather and present all required paperwork to establish reliability from the start... Read More

Accurately and promptly gather and present all required paperwork to establish reliability from the start and demonstrate your commitment to transparency.

Example: Provide detailed income proof, rental history, and reference letters.
Read Less

Step 2: Schedule Inspection Times

Coordinate property inspections promptly and be present as scheduled. Your application won't proceed ... Read More

Coordinate property inspections promptly and be present as scheduled. Your application won't proceed until an inspection is completed. If the available time doesn't suit you, book a time with the agent online. Being proactive shows your reliability and respect for the landlord’s process.

Action: Ask questions during inspections to show genuine interest.
Read Less

Step 3: Respect Time Commitments

Punctuality shows respect for others' time and signals reliability. Arriving on time for appointments and... Read More

Punctuality shows respect for others' time and signals reliability. Arriving on time for appointments and meetings lays a solid foundation for trust and demonstrates your organizational skills.

Example: Arrive on time for all appointments and inspections with the landlord or property manager.
Read Less

Step 4: Transparent Communication

Open, honest communication throughout the process builds trust and sets the stage for a positive relationship... Read More

Open, honest communication throughout the process builds trust and sets the stage for a positive relationship. Keep the lines of communication clear and straightforward.

Action: Maintain clear and direct communication channels.
Read Less

Step 5: Demonstrate Reliability

Highlight a solid rental history and provide trustworthy references. This gives landlords confidence in your integrity... Read More

Highlight a solid rental history and provide trustworthy references. This gives landlords confidence in your integrity and reliability as a tenant, easing their concerns about potential issues.

Example: Provide landlord reference letters and copies of past rental agreements.
Read Less

Step 6: Informed Engagement

Ask thoughtful questions and show genuine interest in the property and the terms of the lease. This engagement ... Read More

Ask thoughtful questions and show genuine interest in the property and the terms of the lease. This engagement not only displays your understanding but also builds trust through active participation and attentiveness.

Action: Inquire about property maintenance, community facilities, and lease terms.
Read Less

Step 7: Promote Honest Updates

Promptly update landlords on any changes or developments, such as job status or contact information. This... Read More

Promptly update landlords on any changes or developments, such as job status or contact information. This honesty is essential for maintaining a trustworthy relationship and ensuring there are no surprises.

Example: Notify the landlord promptly if your job situation changes and provide updated contact details.
Read Less

Step 8: Financial Preparedness

Demonstrating financial preparedness shows you are responsible and ready to meet your rental obligations. ... Read More

Demonstrating financial preparedness shows you are responsible and ready to meet your rental obligations. Ensure that the security deposit and first month's rent are readily available.

Action: Provide proof of financial stability, such as bank statements or a letter from your employer confirming your salary.
Read Less

Step 9: Graceful Acceptance and Gratitude

Regardless of the outcome, gracious acceptance and sincere appreciation for the landlord's time and ... Read More

Regardless of the outcome, gracious acceptance and sincere appreciation for the landlord's time and consideration leave a positive impression. This fosters trust even in situations that don’t go as planned.

Action: Send a thank-you note expressing gratitude for the landlord's time and effort, even if your application is not successful.
Read Less

Step 1: 📝 Prepare Trustworthy Documentation Early

Accurately and promptly gather and present all required paperwork to establish reliability from the start and demonstrate your commitment to transparency.

Example: Provide detailed income proof, rental history, and reference letters.

Step 2: 🗓️ Schedule Inspections

Coordinate property inspections promptly and be present as scheduled. Your application won't proceed until an inspection is completed. If the available time doesn't suit you, book a time with the agent online. Being proactive shows your reliability and respect for the landlord’s process.

Action: Ask questions during inspections to show genuine interest.

Step 3: ⏰ Respect Time Commitments

Punctuality shows respect for others' time and signals reliability. Arriving on time for appointments and meetings lays a solid foundation for trust and demonstrates your organizational skills.

Example: Arrive on time for all appointments and inspections with the landlord or property manager.

Step 4: 💬 Transparent Communication

Open, honest communication throughout the process builds trust and sets the stage for a positive relationship. Keep the lines of communication clear and straightforward.

Action: Maintain clear and direct communication channels.

Step 5: 📂 Demonstrate Reliability

Highlight a solid rental history and provide trustworthy references. This gives landlords confidence in your integrity and reliability as a tenant, easing their concerns about potential issues.

Example: Provide landlord reference letters and copies of past rental agreements.

Step 6: 🤔 Informed Engagement

Ask thoughtful questions and show genuine interest in the property and the terms of the lease. This engagement not only displays your understanding but also builds trust through active participation and attentiveness.

Action: Inquire about property maintenance, community facilities, and lease terms.

Step 7: 📢 Honest Updates

Promptly update landlords on any changes or developments, such as job status or contact information. This honesty is essential for maintaining a trustworthy relationship and ensuring there are no surprises.

Example: Notify the landlord promptly if your job situation changes and provide updated contact details.

Step 8: 📊 Financial Preparedness

Demonstrating financial preparedness shows you are responsible and ready to meet your rental obligations. Ensure that the security deposit and first month's rent are readily available.

Action: Provide proof of financial stability, such as bank statements or a letter from your employer confirming your salary.

Step 9: 🙏 Graceful Acceptance and Gratitude

Regardless of the outcome, gracious acceptance and sincere appreciation for the landlord's time and consideration leave a positive impression. This fosters trust even in situations that don’t go as planned.

Action: Send a thank-you note expressing gratitude for the landlord's time and effort, even if your application is not successful.
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By embodying these principles, tenants can build and maintain trust with landlords, ensuring a smooth and positive renting journey for all involved. Trust is not just a concept; it's a practice that can transform your renting experience into a harmonious and successful venture.

How MOMENT Helps You Manage Your Rental Properties
By embodying these principles, tenants can build and maintain trust with landlords, ensuring a smooth and positive renting journey for all involved. Trust is not just a concept; it’s a practice that can transform your renting experience into a harmonious and successful venture.

More than 5 homes？

Ready to Rent Your Dream Home? Contact Moment Group today to explore our available properties and start your journey towards a trustworthy and enjoyable renting experience.
Contact Us

Ready to Speak with Our Team ?

Get in touch with us now ! 

    By embodying these principles, tenants can build and maintain trust with landlords, ensuring a smooth and positive renting journey for all involved. Trust is not just a concept; it's a practice that can transform your renting experience into a harmonious and successful venture.

    More than 5 homes？

    Ready to Rent Your Dream Home? Contact Moment Group today to explore our available properties and start your journey towards a trustworthy and enjoyable renting experience.
    Contact Us

    Ready to Speak with Our Team ?

    Get in touch with us now ! 

      Results are Guaranteed

      At The Moment, worriless is the guarantee we make to each of our landlords. This is also the commitment that each member of our team has made. Our solution is far more convenient and trustworthy than insurance since it eliminates all the stages of producing proof and obtaining orders from VCAT, as well as the additional fees and waiting period. Our well-established service acts as a guardian of you and your investment, so that you can sit back and relax while enjoying every moment you deserve.
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      20 Weeks Rental Income Guarantee

      Your tenants could lose their income at any time, like the COVID-19 hits us in the past years, any uncertainty might impact your steady rental cash flow. This 20 Weeks MOMENT Rental Guarantee scheme is unique from any others that you could find in the market as it covers up to 20 Weeks in lost rent.

      * As a MOMENT owner under this scheme, your annual rental income would remain uninterrupted, regardless of any unexpected situation that your tenants might have. If a renter that is placed by MOMENT fails to their rental payment, MOMENT will cover the owner’s income up to 20 Weeks while our team working on every possible solution with the tenant.
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      $2,500 Pet Damage Protection

      Over 80% of rental prospects own a pet. Pet friendly properties lease 10 days faster and have a 4% lower vacancy rate. But you might want assurance that your pet friendly rentals are protected from pet damage. Under MOMENT’s Pet Guarantee Plan, the cover of pet damage is up to $2500.

      * MOMENT Management will cover up to $2,500 in damages to your rental property caused by a pet that has been approved by MOMENT throughout the lease period, excluding normal wear and tear. According to the Fair Housing Act, the MOMENT Pet Guarantee does not apply to service animals, and all collection efforts will be handled by MOMENT.

      Funds delivered on time

      Our advanced payment system ensures that all rents are paid on time and they will be disbursed to your designated account within five working days, based on your specific preferences.

      Annual rental reviews

      We aim to renew leases where possible, and review rent annually at no extra charges to you. We also arrange regular market appraisals via our in-house sales team to ensure you are up to date with the value of your asset.

      A watchful eye

      We conduct our first routine inspection after just three months and every six months thereafter. Our reports and photographs of each visit are available to you.

      You know where you stand

      We provide regular information on the performance of your asset via our statement documentation that details income and outgoings pertaining to your property.

      Faster Leasing

      MOMENT offers short leasing period. With our expert leasing manager's quick reaction, a suitable tenant will be discovered and secured faster than the normal leasing time frame.

      Quick Response

      MOMENT responds quickly to renter and rental provider communications; Less than 24 hours for rental providers, less than 48 hours for renters.

      Quality Residents

      MOMENT finds the best tenant. We all know that everyone’s lifestyle is different. At The Moment, we are not only select tenant due to their financial status, but also focus on their past tenancy feedback. Strict background check can always secure a reliable tenant.

      Low Delinquency

      MOMENT offers low delinquency rates; No need to worry about rental payments, less than 2% delinquency.